js77 operates under a defined legal framework that sets out how your account, your transactions and your use of the platform are governed. Access to and use of this site depends on your local law and the eligible regions in which js77 is available — read these terms carefully before proceeding.
Jurisdiction-dependent access
Account policy clarity
bKash, Rocket, Upay transaction rules
Published support routes
OUR POLICY POSITION
How js77 Sets Out Its Legal Posture
The terms that govern your use of js77 are binding from the moment you open an account and take any action on the site — whether that is browsing the lobby, submitting a wallet address or initiating a transaction via bKash, Rocket or Upay. We write these terms in plain language so you understand what we expect and what you can expect from us in return. Availability of the platform depends entirely on whether access is permitted under the laws of your location and whether your region qualifies as an eligible area. We do not make representations about legal access in jurisdictions where the position is unclear or where local regulation is unsettled. Where you use a local payment method such as bKash or Rocket to fund your account, the transaction rules of that payment rail apply alongside our own terms — both sets of rules govern that action. We reserve the right to update these terms when our operations or applicable requirements change. When we do, we publish the revised version here and the updated date becomes the effective date. Continued use of your account after that date signals acceptance. If any part of these terms conflicts with local law applicable to you, the local legal requirement takes effect over our terms to the extent of that conflict only.
bKash
Rocket
Upay
Account wallet rules
Eligible regions
WHAT THIS POLICY COVERS
Where These Terms Apply and Where They Stop
Not every activity connected to your experience on js77 falls under the same policy layer. Understanding the scope helps you know which rules apply to which part of your interaction with the site.
Account Access
Our terms govern how you open, verify, suspend or close your js77 account. This includes identity checks, login credentials and any step required to restore access to an inactive or restricted account. Your account is personal and non-transferable.
Transactions
Deposits and withdrawals processed through bKash, Rocket or Upay are covered by our transaction policy as well as the payment provider's own terms. We record each transaction on your account ledger, and you can review that record from your wallet history page.
Site Content
Game titles, lobby copy, promotional notices and all content served through js77 are owned by or licensed to us. You may not copy, redistribute or commercially exploit any part of the site content without written permission from us.
Third-Party Services
Links or integrations that direct you away from js77 — such as a payment app or a game studio's own page — fall outside our policy the moment you leave our domain. We are not responsible for the terms or practices of those external services.
YOUR PRACTICAL RIGHTS
Actions You Can Take Under This Policy
We build these rights into your account so you can act on them without needing to contact support first. Your transaction history — every bKash, Rocket or Upay movement in or out — is accessible from the wallet section of your account at any time. If a record looks incorrect, you can raise a correction request directly through the support route shown in your account panel. Account detail changes such as a registered phone number or linked wallet address follow a verification step to protect your account; the on-screen fields guide you through each required action. If you have a question about how we handle your information or how a specific clause in these terms affects you, the policy contact path is the correct channel — not live chat, which handles gameplay queries. We aim to acknowledge policy and account-correction requests within a reasonable period and to respond with a substantive answer rather than a holding reply. These rights exist regardless of how you access js77 — desktop browser or mobile — and are not affected by the device you use.
Review Your Records
Open the wallet history section of your account to see a full list of transactions. Each entry shows the method — bKash, Rocket or Upay — the amount and the status. No support ticket is needed to access this view.
Correct Account Details
Use the account settings fields to update your registered details. A verification step protects each change; follow the on-screen instructions. If the field is locked, submit a correction request via the policy contact route.
Raise a Policy Question
Send your question to the published policy contact address. Include your account reference and the specific clause or transaction date your question concerns. We will respond through the same channel.
Request Account Support
If your access is restricted or a wallet link needs review, open a support request from within your account. Describe the issue and the payment method involved so we can locate the relevant record quickly.
POLICY CONTACT PATHS
How to Reach Us on Legal and Policy Matters
For policy-related questions — terms interpretation, account corrections, data handling or eligibility queries — use the contact routes listed here. These are the channels published on js77; we do not operate any other official contact path for policy matters.
Policy Email
Send your written query to the policy contact address shown in the footer of js77. Include your account reference number and the specific section or transaction your question relates to.
Account Support Panel
Log in to your js77 account and open the support panel. Select the policy or account category from the menu. This route keeps your account reference attached automatically, which speeds up the review.
Live Chat — General Queries
Live chat handles gameplay and wallet navigation questions. If your query is specifically about legal terms or account data, redirect it to the policy email so the correct team picks it up.
HOW WE HANDLE THIS
Data, Cookies, Security and Retention at js77
We are clear about what we collect, how long we keep it and who can ask for a review. Your account data — including wallet links to bKash, Rocket or Upay — is held only for as long as your account is active and for any additional period required by applicable rules. When you close your account, we follow a defined retention schedule rather than keeping data indefinitely.
Data Handling
We collect the information you submit and the transaction records generated through bKash, Rocket or Upay. We do not sell or share that data with third parties for marketing purposes. You can request a summary of what we hold by contacting us via the policy email.
Cookies
js77 uses cookies to keep your session active across page loads, remember your lobby position and support account security. You can manage cookie preferences through your browser settings; switching off session cookies may affect how login and navigation work on mobile.
Account Security
Your login credentials are yours alone. We never ask for your password by email or chat. If you receive an unexpected verification request, do not act on it — report it through the account support panel immediately so we can investigate.
Retention and Deletion
Account records are retained for a period consistent with our operational and regulatory obligations. When that period ends, data is deleted or anonymised. To request a review of what we hold on your account, use the policy email route with your account reference.
POLICY QUESTIONS ANSWERED
Legal and Policy Questions About Your js77 Account
These are the questions we receive most often about how our terms work, what your rights are and how to act on them. If your question is not here, use the policy email route.
Does js77 operate in all regions of Bangladesh?
Access to js77 depends on whether use is permitted under the laws applicable to your location and whether your region qualifies as eligible. We do not make a blanket availability claim for every area. Check your local legal position before opening or using an account.
Which version of the terms applies to my account right now?
The version published on this page at js77 is the current version. The effective date shown at the top of the terms document confirms when the most recent revision came into force. Continued use of your account after any update means you accept the revised version.
How do I see the transaction records for my bKash or Rocket deposits?
Log in to your account and go to the wallet history section. Every transaction — bKash, Rocket or Upay — is listed with its date, status and reference. No support request is needed to view this; the record is available directly from your account panel at any time.
Can I ask js77 to correct information held on my account?
Yes. Some fields — such as display name or linked wallet — can be updated directly in account settings following the on-screen verification step. If a field is locked or the change involves a registered phone number, submit a correction request via the policy email with your account reference.
What data does js77 hold about me and how long does it keep it?
We hold the information you provided when opening your account and the transaction records generated during your use. Retention follows a defined schedule tied to our operational and applicable obligations. You can request a summary of what we hold by writing to the policy email address in the site footer.
Where do I go if I have a question about a specific clause in the terms?
Use the policy email route published in the js77 footer. Include your account reference and quote the clause or section number your question relates to. Live chat is not the correct channel for terms interpretation — it handles gameplay and wallet navigation queries only.