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Before you open an account or use any part of js77, these terms set out the rules we both follow. Access to the platform depends on your local law and eligible region, so read this carefully and check that you qualify before proceeding.
These terms form the agreement between you and js77 the moment you create an account or access any service on js77. They cover how your account is opened, how transactions are recorded, and what conduct is expected on both sides. Every action you take on the platform — from submitting a deposit via bKash to switching between game categories in the lobby — falls under this agreement. We may update these terms when our services change or when legal or regulatory requirements in your region shift. When that happens, we publish the revised version here, and continued use of your account after publication counts as acceptance. If you do not agree with a revision, you should stop using the platform and contact our support team to close your account. Eligibility depends on your local law and the regions where js77 operates. It is your responsibility to confirm that accessing the platform is permitted under the laws of your jurisdiction. Nothing in these terms overrides applicable local law. Transaction records tied to bKash, Rocket or Upay payments are logged in your account wallet history and are available for you to review at any time from the account area.
Not every part of js77 falls under exactly the same rules. Understanding what this policy covers — and what it does not — helps you know where to look when a question comes up about your account, a transaction or a third-party service you reach through our platform.
Your registered account, login credentials, session activity and any account-level settings you configure are fully covered by these terms. Rules around account suspension or closure also apply here.
Deposits and withdrawals processed through bKash, Rocket or Upay, as well as any wallet balance held in your js77 account, fall within this policy. Transaction records are stored and accessible in your account history.
Game titles, promotional notices, lobby navigation and any editorial content published on js77 are covered. We hold the right to change, remove or add content at any time without prior notice to individual users.
External providers — including game studios whose titles appear in the lobby — operate under their own terms. js77 is not responsible for third-party content, software behaviour or policies. Check external terms separately.
These terms are not one-directional. You have practical options available to you at any point during your time as an account holder on js77. You can review the full transaction history stored in your account wallet — every bKash deposit, Rocket transfer or Upay payment is logged there with a timestamp. If any account detail is incorrect — your registered contact number, email address or wallet reference — you can correct it through the account settings page. Where a correction requires identity verification, the instructions shown in your account guide you through the required steps. You can also raise a formal question about how your data is handled or how a term applies to your situation by contacting our support team directly. If you disagree with any term and wish to close your account, that option is available through the support channel as well. We aim to acknowledge every account-related request and respond through the contact route you used.
Open the account wallet section to see a full log of all transactions, including bKash and Rocket entries with dates and amounts.
Update your contact number, email or wallet reference in account settings. Follow the verification steps shown on screen for changes that require confirmation.
Contact our support team with any specific question about how a term applies to your account. Use the live chat or email route shown on the support page.
If you choose not to continue under the current terms, reach out through support to begin the account closure process. Your transaction history remains accessible during this period.
If a specific clause is unclear or you need to discuss how these terms affect your account, the following routes connect you to our team. We only list channels that are actively maintained on the site — we do not publish response time commitments we cannot stand behind.
Open the chat icon from any page on js77 to send a message directly. Use this for urgent account or terms queries that need a quick exchange.
Send a written query to the support address listed on the Contact page. Email is the right route for detailed policy questions where you want a written record of the response.
The Help section inside your signed-in account area contains answers to common terms questions and links to submit a formal request without leaving the platform.
Keeping your account details secure and your policy record transparent is something we manage actively, not as an afterthought. Here is how we handle the key areas covered by these terms.
Account data you submit — including wallet references for bKash, Rocket or Upay — is stored for transaction and account management purposes. We do not share this data with third parties outside of what is needed to process your transactions.
js77 uses cookies to maintain your logged-in session and remember lobby preferences between visits. You can adjust cookie settings through your browser. Blocking essential cookies may affect account access.
You are responsible for keeping your login credentials private. If you suspect your account has been accessed without your permission, contact support immediately using the live chat route to begin a review.
To request a change to how your data is stored or to ask about data retention timelines, send a written request through the email support channel. We will confirm receipt and outline the next steps.
These are the questions we see most often from account holders who have read the terms and want a plain-language answer before they proceed.
Yes. Any transaction processed through bKash, Rocket or Upay falls under these terms. The moment a deposit is submitted, the rules covering transaction records, wallet balances and account conduct apply to that activity and to your account as a whole.
We publish the revised terms on this page. Continuing to use your account after the update is published counts as acceptance of the new version. If you disagree, contact support to discuss your options before using the platform further.
Eligibility depends on local law and the regions where js77 operates. It is your responsibility to confirm that access is permitted under the laws of your jurisdiction. These terms do not override local regulations.
Minor updates such as contact number or email address can be made through account settings. Changes that require identity verification will show the required steps on screen. For anything you cannot update yourself, contact the support team directly.
Your full transaction log — including every bKash deposit and Rocket or Upay transfer — is available in the wallet section of your account. Each entry is timestamped. You do not need to contact support to access this record.
Contact our support team through live chat or email with your request. Account closure is available to all registered users. Your transaction history remains visible in the account area during and after the closure process.